Grossenbacher Systeme
Quality Management
For us, quality means that all our services are geared to the needs of our market. With the following points we define the principles to fully meet the requirements set by the market.
| Customer Orientation & Satisfaction |
We know our internal and external customers, interested parties and their expectations. The satisfaction of our customers is in our corporate interest, therefore we want to serve them reliably and competently at all times. A stable quality of products and services is the basis for meeting the requirements of our customers and interested parties in the best possible way. |
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Employees |
Our competent and motivated team makes a significant contribution to our success. We support our employees by equipping them with the necessary knowledge and developing their skills and quality awareness. |
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Culture |
We live a culture of commitment and reliability throughout the company. We are proud of our high quality products and services. We deal with risks consciously and evaluate them. |
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Processes |
Our processes aim to meet the expectations of our customers and interested parties and to make our procedures structured and reproducible. We evaluate the results and check the performance and effectiveness of our processes and the QM system. |
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Continuous improvement |
Our commitment to securing and improving our quality level in all areas serves to strengthen our competitiveness. This ensures healthy growth and investment in the future. |
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QMS |
We comply with legal and regulatory requirements and maintain a management system according to ISO 9001 and ISO13485. For services where ISO 13485 is applied, we pay particular attention to user and patient safety. |
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